Software maintenance and support
Software needs care after launch. Frameworks release updates, security issues appear and your business keeps changing. Our support plans cover fixes, updates and improvements with agreed response times, whether we built the software or someone else did.
Typical timelines
Exact timeline and a fixed quote after a free 30-minute call.
Our Maintenance & Support services
Bug fixing
Fast diagnosis and fixes for errors reported by you or your users.
Security updates
Framework, library and plugin updates to close known vulnerabilities.
Performance monitoring
Uptime checks and alerts, so problems are found before users report them.
Feature enhancements
Small improvements and new features from your monthly hours.
Code takeover
We take over apps built by other developers after a full code review.
Backups & recovery
Automated backups and a tested plan to restore if something goes wrong.
Why choose us for Maintenance & Support
100+ projects delivered over 10+ years, for startups and established companies in India and abroad.
Discuss your projectAgreed response times
You know how fast we respond to urgent issues.
Monthly hours
Prepaid hours used for fixes or features, whatever you need most.
Transparent reporting
A monthly report of what was done and how many hours were used.
Any tech stack
React, .NET, Node.js, PHP, WordPress and mobile apps.
How we deliver Maintenance & Support projects
Onboarding & audit
A review of code, hosting and access, plus a list of the risks we found.
Agree a plan
Monthly hours and response times that fit your needs.
Work via tickets
Requests tracked on a shared board so nothing is forgotten.
Monthly report
Work done, hours used and recommendations.
Quarterly review
Bigger-picture improvements and upcoming updates.
Tools and technologies we use
Tracking
Monitoring
Platforms
Communication
Industries we build for
Maintenance & Support: common questions
Can you support software you didn't build?
Yes. We start with a code audit so we understand the system and its risks before taking responsibility for it.
What if I don't use all my hours?
Unused hours roll over to the next month, up to a limit agreed in your plan.
How fast do you respond?
Response times depend on the plan and how severe the issue is. Critical issues get priority on every plan.
Can I cancel anytime?
Yes. Plans are month to month, with a short notice period.
Often combined with
Custom Software Development
Business software built around how your team works: ERP and CRM systems, portals, dashboards and internal tools.
Learn moreWebsite Development
Fast, SEO-ready business websites and landing pages that turn visitors into enquiries.
Learn moreWordPress Development
Custom themes, plugins and WooCommerce stores your team can edit without a developer.
Learn moreStart your Maintenance & Support project
Tell us what you want to build. You'll get a written plan and a fixed quote within 48 hours, free of charge.